Poly Bags

You sent this questionnaire in regards to just Poly bags when the majority of the cost for the order was for the box of mat board as well.
The bags are fine as they've always been but what I'm displeased with is how the mat board was prepared.
I've been buying from you guys now for almost 20 years and have always gotten the mat board delivered in its own box. A friend was picking it up for me this time.This last order did not come in its own box. The outside two mat boards were turned around and used as a means to tape the order together. When pulling off the tape the back of the mat board was all torn up.
I lost the use of two perfectly good mat boards because someone down in shipping doesn't know how to prepare a order and why it didn't come in its own box is beyond me?
Have a chat with your summer help in shipping please.

Hi Wayne, Thanks for the comments. However, the two matboards you mention were not part of your order but were salvage boards packed on either side of your good boards as protection and then the package was taped together and lightly packed since you were picking it up. I am sure that by now you figured that out. Thanks for the order!

I have been using these bags for a while now for my business. They are clear, good quality, and make my product look wonderful.

Great price, fast shipping and excellent customer service. I will be ordering from the Matshop again for sure.

They’re fantastic and shipped much faster than I was expecting

They were exactly what I ordered

I’m very impressed with the quality. They’re crystal clear and we’re shipped very carefully. I’ll be ordering more again!

Perfect for my packaging and crystal clear; great shipping

Crystal Clear bags that are easy to assemble and packaged with care by MatShop

N/C